Welcome to the Telcotalk Blog! We’re excited to be here and look forward to seeing some great information, comments, feedback, suggestions, acknowledgements and even critiques flowing through the pages as the content builds. We will be concentrating on posting industry specific news, views, comments and ideas. Please feel free to contribute through our comments section.

A Quick Note About Telcotalk

I began building Telcotalk 3 years ago after a disappointing experience with with my provider. I don’t think it would be proper to name this publicly listed behemoth that was responsible for letting me down but at the end of the 6 month process I endured I actually found a manager that could help me. She was very good and my problem was resolved in short order. It got me thinking ‘wow, why did it take 6 months and countless phone calls and transfers to find somebody that was ACCOUNTABLE and could even MAKE DECISIONS’. These large telco’s are so top heavy that no one can make a decision, no one is held accountable for what actions they take and therefore no one is concerned with any follow up once the call is over.

Telcotalk is built on this concept. We ensure that you can speak to the same person more than once. You can have a relationship with a person at your phone company! Our staff are accountable to our customers because they can’t hide like in the larger telco’s. This makes a big difference because we make sure we ‘get it right’. If you prefer, you can email your requests direct to your account manager, rather than call through.

Feel free to check out our website and offers including fixed line, mobile and broadband.  If you are a business we can tailor a plan to suit your usage. The Telco industry is one of many ’smoke and mirror’ offers. You need to ask yourself ‘how important is your telephone to your business?’ ‘Are you getting the most out of it?’ ‘Can you get access to information about your phones easily?” Are you using your phones to make your business run smoothly and efficiently?’ ‘Is there a better way?’  We can annalyse all this with you and take the noise out so you can concentrate on what it is you do best. You can send off an online enquiry or just give us a call on 1300 720 591 and have a chat.

Till next time

Damien Johnson

Managing Director

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